Louisville Orchestra Membership and Patron Services

Tickets to individual concerts of the Louisville Orchestra's Classics Series, Pops Series, Family Series, and Coffee Matinees are available starting in August through the end of the concert season.

Subscribers to the Louisville Orchestra have unlimited exchange options between the main concert series performances. Contact Membership and Patron Services at 502.587.8681 at least 48 hours in advance of your performance. There are currently no exchanges for single event tickets.

You may not resell or distribute tickets sold for Louisville Orchestra events for any commercial purpose. When purchasing tickets from the Louisville Orchestra, you agree that tickets purchased are for personal use only. Mis-handled tickets may be voided and violators may be barred from further purchase. Please do not post pictures of your tickets on social media sites. The bar codes are unique identifiers of tickets and if yours is copied and used, it can be difficult to prove the forgery. The sale of tickets on the venue property is STRICTLY PROHIBITED.

Tickets purchased from an unauthorized source may be lost, stolen counterfeit or in violation of resale policies and if so, are VOID. We strongly discourage you from purchasing tickets from an unauthorized source and remind you that “scalping” a ticket is illegal in the Commonwealth of Kentucky.

Louisville Orchestra performances are presented in a variety of locations throughout Metro Louisville. Building access also varies by location. Link HERE to information about Kentucky Center and the Brown Theatre. Access for people with seating, audio, visual needs can be supported through various services including large print programs, hearing assist devices and other services. Contact the Kentucky Center for details. Access Services Hotline: 502.566.5111 or 502.566.5140 (TTY) or e-mail Access Services at Kentucky Center.

Season ticket subscriptions (new) are assigned seating in early-July (when purchased in advance). New subscribers are seated after renewing subscribers have made any changes requested to their orders. After July, subscriptions are assigned at the time of purchase. Seat assignments will be made with the goal of meeting your requests and requirements, however, final seating assignments are at the discretion of The Louisville Orchestra.

LATE SEATING AT PERFORMANCES
Performances start at the time designated on the ticket. Respecting the comfort and listening pleasure of the audience, we reserve the right to delay seating late-arriving patrons until an appropriate break in the concert program. Please note that performances without breaks or without intermissions may not allow for late seating. These arrangements are at the discretion of the House Manager in consultation with the conductor and performing artists.

With a valid student I.D., students are invited to purchase $12 tickets in advance or at the door for Louisville Orchestra concerts in the Classics, Pops or Neighborhood Series.

Regardless of age, each person must have a ticket and be able to sit attentively in a seat throughout the performance due to local fire ordinances. Season subscription concerts are not recommended for children under the age of seven years. LO Family Series concerts are designed for children ages 4 to 12 years old.

Discounts of 15% off the full ticket prices are available to selected concerts when purchasing 10 or more tickets. Contact the Louisville Orchestra Ticket Office for details at 502.587.8681

Based on availability, the Louisville Orchestra will donate concert tickets to other local nonprofits and organizations for fundraising purposes. Submit requests to: Ticket Donation Request, Louisville Orchestra Tickets, 624 W. Main, Suite 400, Louisville KY 40202.

The price of all Louisville Orchestra tickets includes a $4 facility fee that is collected by the Orchestra and paid to the Kentucky Center. Additional fees are charged by the Kentucky Center as convenience charges for online and phone orders. Season ticket subscribers can purchase additional tickets from the Louisville Orchestra directly and processing fees are waived.

PARKING
Kentucky Center: Kentucky Center Garage at 120 North Sixth Street (entrance from Sixth Street with 341 spaces). Event price is generally $12 per vehicle.
Brown Theatre: Parking Authority of River City (PARC) lot at 658 S. Third Street. Event price is either $10 or $12 per vehicle.
Ogle Center: Free parking on the IUS campus
Neighborhood Series concerts generally have free parking. Call the LO ticket office for details.

LOBBY BARS
Kentucky Center: Bar service with a variety of soft and hard beverages. Prices vary.
Brown Theatre: Bar service with a variety of soft and hard beverages. Prices vary.
Ogle Center: No bar service
Beverages are allowed into these venues.
COAT CHECK
The Kentucky Center and Brown Theatre operate coat-check facilities. Other venues often have this convenience. Please check with the ticket office staff for details at various locations.
LOST and FOUND
Each venue maintains its own “lost and found.” Please contact the theatre or concert venue for any missed items.
SMOKING POLICY
All venues of the Louisville Orchestra maintain a strict no-smoking policy.