Local Community Partnership & Engagement Manager

The Local Community Partnership & Engagement Manager will provide project leadership and administrative support to the Education and Community Engagement Department. They will work closely with all education department staff to plan, organize, and coordinate the logistics of the education and community engagement programs and services in the Greater Louisville area primarily in conjunction with the City of Louisville’s HeARTS program. The Community Engagement Manager will collaborate with production and marketing staff, musicians, and other organization staff to implement successful programs, maintain and grow the constituent base, and support fundraising efforts, storytelling, and messaging about the work. This is a one-year position funded through a generous grant from Metro Louisville.

Essential Duties And Responsibilities

  • Coordinate, manage, and implement the day-to-day logistics of engagement programs/activities with community centers, libraries, and other community organizations and partners;
  • Manage community relations and audience engagement for the Music Without Borders series across multiple sites metro-wide;
  • Assist with the production, management, and program development of Once Upon an Orchestra, the free family concert series;
  • Assist with the production and outreach for the Family Concert series including developing and managing creating family activities;
  • Cultivate relationships with local organizations and partners to explore new opportunities for collaboration and engagement by partnering in programming, fostering new audiences, and providing programs for underserved communities;
  • Work closely with the broader team to co-manage musician and guest artist engagement in all traditional education/CE services, as well as those related to seasonal programming and the Creators Corps composers-in-residence program;
  • Communicate with points of contact for all CE services and maintain detailed reports and schedules for each service;
  • Serve as liaison for the city’s youth arts council coordinating experiences with the orchestra and the youth;
  • Develop social media and promotional content in collaboration with the departmental lead and marketing department;
  • Provide customer service support and information (written, verbal, and in-person) on education and CE program offerings;

Other Duties And Responsibilities

  • Take on departmental/organizational projects/tasks as needed.
  • Duties will require occasional evening/weekend hours for events and outreach activities.

Core Competencies/Skills

  • BA or BS degree in Arts Education, Arts Administration, or Public Affairs required.
  • Minimum 5 years of program or project management experience, preferably in arts administration, production, or other creative industry.
  • Experience with successful implementation and development of community-based education and/or music programming required.
  • Background and experience working in music education, music production and/or family engagement preferred.
  • Excellent organizational, communication, writing, and time management skills.
  • Must be extremely organized and detail-oriented with a keen eye for accuracy, proofing, spelling, and errors.
  • Requires excellent grammar and writing ability.
  • Competency with the following applications:
  • Google Apps (Google Meet, Drive, Docs)
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Social media platforms including Facebook, Twitter and Instagram (helpful to promote education activities)
  • Must be able to prioritize projects according to the deadline to complete tasks within an appropriate timeline, with the flexibility to adjust as deadlines and information change.
  • Possess excellent communication and interpersonal skills within a team setting.
  • Have the ability to work independently and collaboratively.
  • Valid Driver’s License and good driving record.

Position Details

Full-time 40 hours per week position expected to work Monday-Friday, 9am-5pm. Flexible work schedules can be accommodated, including working remotely. However, candidates must live in the Greater Louisville area and are expected to work in the office when possible.

Special working conditions

Duties require occasional evening/weekend hours for events and outreach activities.


Benefits include a flexible working schedule, fully paid medical insurance, life insurance, generous vacation and sick time, parking stipend, 403b contribution, and a diverse offering of voluntary benefits.